Creating Your First User

Objective: Create a new user with access to a number and voicemail

Part 1 - Creating the User

1) Navigate to the users page using the navigation sidebar.

2) Click the New User button near the top of the page.

3) Fill out the name and choose a password

4) Set the department to "users" and permission mode to "include"

5) Scroll over to the left. Find the Voicemail column and click the checkbox to add access to the voicemail screen

6) Click save

Part 2 - Creating the Extension

1) Navigate to the extensions page

2) Click the New Extension button near the top of the page

3) Fill out the Extension number, Device Type, and CallerID Name

4) Set the user to the user you created in Part 1

5) Check the checkbox under Voicemail and fill out the Voicemail PIN and Email

Note: The Voicemail PIN must be unique.

6) Click save

Next Steps

Congratulations! You created a new user with an extension and enabled voicemail. Try logging in with the user to verify that everything is working.

Next, try [TODO].

Related Documentation

• Users
• Extensions
• Voicemail